Overview
Deploying and configuring Microsoft 365 services to create a centralized, secure, and modern communication and collaboration workspace for Bansgadhi Municipality's administration staff.
Problem or Operational Need
Municipal employees relied on fragmented, unencrypted email systems and lacked a unified collaboration platform, which created communication bottlenecks and security risks.
Responsibilities
Configured and governed the Microsoft 365 tenant. Provisioned accounts, set up mailboxes, configured security policies, and deployed user-friendly communication channels.
Technologies or Platforms Used
- Microsoft 365 Administration Portal
- Exchange Online (Mailbox setup, distribution lists)
- Microsoft Teams & OneDrive for Business
- Entra ID (User access, password management, permissions)
- Microsoft Intune (Mobile Device Management)
Key Features
- Unified Exchange Online mail system for 80+ municipal staff.
- Configured secure distribution groups and mailing lists.
- Multi-Factor Authentication (MFA) rollouts for account defense.
- Centralized document storage and sharing policies using OneDrive.
- Microsoft Intune enrollment rules to manage municipal devices.
Result or Benefit
Secured municipal communications, enabled reliable remote collaboration for employees, and streamlined user account administration under a unified dashboard.
Privacy Note
All directory metadata and user credentials were managed under strict government authorization protocols. No sensitive directory listings or personal identification records are exposed publicly.